Get in Touch | Contact Us

Our Commitment to Trust

Welcome to Kai Jewelry Store! Since 2020, we've been dedicated to providing high-quality 925 sterling silver and natural gemstone jewelry to customers worldwide. We deeply value your trust in every piece of jewelry, which is why we're committed to offering the most authentic, professional customer support.

We're proud to have accumulated over 900 sales with 100% positive feedback on eBay, ensuring that every purchase is made with peace of mind and confidence.

How to Contact Us?

Whether you have product questions, need subscription assistance, or want to inquire about our 2-year warranty service, feel free to reach out to us:

Email: support@kaijewelrystore.com This is our recommended contact method. Please include your order number in the subject line for faster service.

Phone/Text/Voicemail: +1 (347) 855-7759 (New York, USA) To ensure quality service, this line connects to voicemail or messaging system. You can leave a message anytime, and we'll respond promptly.

Our Response Commitment

Response Time: We respond within 24 hours (Monday to Friday, US Eastern Time).

Warranty Application: For orders over $80, warranty services are processed through registration or claim. Please refer to our Dual Benefits Program for details.

Our Location

Our team is based in the beautiful city of New York, USA, providing you with the best service globally.

Kai Jewelry Store - Your trusted source for authentic gemstone jewelry.