Processing Time All orders are processed within 1-3 business days. Orders are not processed on weekends or holidays.

Shipping Rates & Delivery Times

🇺🇸 United States (Domestic)

• ✅ FREE Shipping on all orders — no minimum required
• Estimated delivery: 5-10 business days

🇨🇦 Canada

• Standard Shipping — $20.00
• Free Shipping — Orders $100.00 and above
• Estimated delivery: 7-21 business days

🇦🇺 Australia

• Standard Shipping — $40.00
• Estimated delivery: 10-20 business days

Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Returns & Return Label (United States) For US domestic returns, we provide a prepaid return shipping label. Please contact us at support@kaijewelrystore.com within 30 days of delivery to request your return label.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date.

Customs & Duties For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country.