Dual Benefits Program - Terms & Conditions

Enjoy Exclusive Dual Benefits on $80+ Orders

Thank you for choosing Kai Jewelry Store! When you purchase products valued at $80 or more, you automatically qualify for our exclusive Dual Benefits Program:

πŸ›‘οΈ Benefit 1: 2-Year Premium Warranty

  • Coverage Period: 2 years from date of purchase
  • Replacements Included: Up to 2 replacements within the 2-year period
  • Customer Contribution: You pay only 35% of the original product cost for each replacement
  • What's Covered: Manufacturing defects, material failures, and normal wear issues
  • What's Not Covered: Intentional damage, loss, theft, or modifications

🎁 Benefit 2: Exclusive 50% OFF Discount Code

  • Discount Amount: 50% off your next purchase
  • Valid Period: 2 years from date of original purchase
  • Usage: One-time use on any product in our store
  • Minimum Purchase: No minimum required
  • Exclusions: Cannot be combined with other promotional codes

πŸ“§ How to Claim Your Benefits

Your benefits will be sent to your email address within 24 hours after your purchase is confirmed. The email will include:

  • Your unique warranty registration code
  • Your exclusive 50% OFF discount code
  • Instructions on how to use both benefits

πŸ’Ž Warranty Claim Process

  1. Contact us via email with your warranty code and order number
  2. Provide photos of the product issue
  3. We will review and approve eligible claims within 2-3 business days
  4. Pay 35% of the original product cost
  5. Receive your replacement product

πŸ“‹ Important Terms

  • Benefits apply only to orders totaling $80 USD or more (before taxes and shipping)
  • Benefits are non-transferable and tied to the original purchaser's email
  • Warranty replacements are subject to product availability
  • If the original product is discontinued, a comparable replacement will be offered
  • Shipping costs for warranty replacements are the customer's responsibility
  • Discount codes cannot be redeemed for cash value

❓ Frequently Asked Questions

Q: I didn't receive my benefits email. What should I do?
A: Please check your spam folder first. If you still don't see it after 24 hours, contact our customer service with your order number.

Q: Can I use my warranty for a different product?
A: No, the warranty is specific to the product purchased.

Q: Can I use my 50% OFF code multiple times?
A: No, the discount code is valid for one-time use only.

Q: What if I order multiple items totaling over $80?
A: You will receive one set of benefits per qualifying order, not per item.

πŸ’³ Updated FAQ for Payment Methods:

Q: What payment methods do you accept?
A: We provide a variety of secure and convenient payment options for a seamless shopping experience:

  • Credit/Debit Cards: We accept all major cards including Visa, Mastercard, American Express, Diners Club, and Discover.
  • Express Checkouts: For faster service, you can use Apple Pay, Google Pay, or Shop Pay.
  • Secure Wallets: We fully support payments through PayPal.
  • Buy Now, Pay Later: We offer Shop Pay Installments, allowing you to split your purchase into smaller, interest-free payments (available for qualifying orders).

πŸ“ž Contact Us

If you have any questions about our Dual Benefits Program, please contact us at:

Email: support@kaijewelrystore.com
Response Time: Within 24 hours

Last updated: February 2026